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Due to the nature of the plumbing products and accessories, we cannot resell any return merchandise which had been installed or used. Under these circumstances, we cannot take any returns for used item UNLESS
the product is defective. So we can only offer return privileges if an incorrect item is shipped or an item is received damaged or defective. All items are returned must be in brand new condition or never been used. Please contact us via e-mail within 3 days of receiving your item, we will help you
with that process. A refund will be issued in the form of the original payment method or a company check within 30 days. Shipping charges are non-refundable in any instance.
Our ebay items are guaranteed to work as described in our ebay listings. All products come with one year ( from the date you received the item ) warranty. Under the warranty period, we will repair or replace any defected product. We will ship you the parts if the parts are need to be replaced. If the problem still cannot be fixed, we will ship you a new unit for replacement. The Warranty does not apply when the item has been tampered with, misused, improperly installed, altered, was damaged through abuse or accident.